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Sager Three-Year Limited Parts And
Labor Warranty Policy
1.
Definition of Terms
As used in
this warranty policy, "Product" means any hardware
manufactured for or by Sager bearing the "Sager" trademark,
trade name, or logo that is purchased directly from Sager or a
Sager Authorized Reseller.
An
"Original Purchaser" is any consumer that purchases and has
possession of a Product directly from Sager or from a Sager
Authorized Reseller.
An
"Authorized Reseller" is any retail store that has an
agreement to purchase Products direct from Sager on an ongoing
basis for resale.
An "End
User" is the ultimate consumer of the Product and constitutes
anyone who owns and uses a Sager Product.
"Date of
Original Retail Purchase" is the date the Original Purchaser
bought the Product from Sager or an Authorized
Reseller.
2. Scope of Warranty
SAGER
WARRANTS this Sager hardware Product against defects in
merchandise and workmanship for a period of THREE (3) YEARS
from the Date of Original Retail Purchase.
a.
Products Covered
This
warranty applies only to hardware Products manufactured by
or for Sager that can be identified by the "Sager"
trademark, trade name, or logo affixed to them. Sager
provides no warranty whatsoever for any software provided
with its products; such software is warranted separately by
their manufacturers. Sager does not warrant any products
that are not Sager Products. This warranty does not apply if
the product has been damaged by accident, abuse, misuse, or
misapplication; if the Product has been modified without the
written permission of Sager; or if any Sager serial number
has been removed or defaced.
b.
Service Procedures
If you
discover a defect, Sager will, at its option, repair,
replace or refund the purchase price of this Product at no
charge to you, provided you return it during the limited
warranty period, provided you obtain a Return Merchandise
Authorization (RMA) number prior to shipping your defective
Product. The RMA number must appear plainly on the outside
of the shipping packaging. RMA numbers can be obtained by
calling or writing Sager at the address and phone numbers
printed on this certificate. For each Product returned for
warranty service, please attach your name, address,
telephone number, RMA number, and a copy of your bill of
sale bearing the appropriate Sager serial numbers as proof
of Date of Original Retail Purchase.
Sager
will pay for UPS three-day shipping both ways for returned
products. THIS APPLIES TO END USERS IN THE CONTINENTAL
UNITED STATES OF AMERICA ONLY (EXCLUDING PUERTO RICO,
ALASKA, HAWAII, AND U.S. POSSESSIONS AND TERRITORIES).
OTHERWISE, YOU ARE RESPONSIBLE FOR SHIPPING THE PRODUCT TO
OUR REPAIR FACILITY AND WE WILL SHIP THE PRODUCT BACK TO YOU
FREIGHT COLLECT.
SAGER
RESERVES THE RIGHT TO REQUIRE REIMBURSEMENT FOR SHIPPING
COSTS IF IT IS APPARENT THE PROBLEM IS NOT COVERED BY THIS
LIMITED PARTS AND LABOR WARRANTY.
c.
Lifetime Free Technical Support
SAGER
WILL PROVIDE telephone or email technical assistance to
the ORIGINAL PURCHASER of a Sager Product for as long as the
Original Purchaser continues to possess the Product. All
"Third-Party" software and peripherals are not covered by
this Lifetime Free Technical Support. They are supported by
their original manufacturers.
3.
Sager's Limited Warranty Obligations are Limited to the
Terms Set Forth Below:
BATTERIES, AC ADAPTERS AND EXTERNAL ACCESSORIES
(SUCH AS EXTERNAL DISK DRIVES, CAR ADAPTERS ETC.) SHALL BE
CLASSIFIED AS CONSUMABLE PARTS. THE WARRANTY PERIOD FOR
BATTERIES AND AC ADAPTERS IS LIMITED TO ONE (1) YEAR FROM THE
DATE OF ORIGINAL RETAIL PURCHASE.
IN THE
EVENT SAGER ELECTS TO REFUND THE VALUE OF THE PRODUCT OR
REPLACE THE PRODUCT, THE TERM OF THIS WARRANTY SHALL EXPIRE AS
OF THE TIME OF THAT REFUND OR REPLACEMENT.
THE
WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESS OR
IMPLIED. SAGER SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED
WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NO SAGER
DEALER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY
MODIFICATION, EXTENSION, OR ADDITION TO THIS
WARRANTY.
SAGER IS
NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY
OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS,
DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF EQUIPMENT AND
PROPERTY, AND ANY COSTS OF RECOVERING, REPROGRAMMING, OR
REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH SAGER
PRODUCTS.
Some
states do not allow the exclusion or limitation of incidental
or consequential damages or exclusions of implied warranties,
so the above limitations or exclusions may not apply to you.
This warranty gives you specific rights, and you may also have
other rights that vary from state to state.
4.
Validation
Please
visit Sager's warranty page (http://www.sagernotebook.com/pages/warranty_check.cfm)
to find out the date this warranty expires. You will be
prompted to enter the serial number located on the bottom of
the Product.
IF YOU
DISCOVER ANY DISCREPANCY REGARDING THIS WARRANTY AND YOU
PURCHASED THE PRODUCT DIRECTLY FROM SAGER, YOU MUST
IMMEDIATELY NOTIFY SAGER OF THE DISCREPANCY.
IF YOU
DISCOVER ANY DISCREPANCY REGARDING THIS WARRANTY AND YOU
PURCHASED THE PRODUCT FROM AN AUTHORIZED RESELLER, YOU MUST
IMMEDIATELY NOTIFY THAT AUTHORIZED RESELLER OF THE
DISCREPANCY.
5. Availability and
Transferability
THIS
WARRANTY MUST BE PURCHASED BY THE ORIGINAL PURCHASER WITHIN
NINTY (90) DAYS OF THE PURCHASE DATE OF THE PRODUCT AND MAY
NOT BE PURCHASED THEREAFTER.
THIS
WARRANTY COVERS THE PRODUCT AND TRANSFERS WITH THE PRODUCT.
A REGISTRATION FEE IS REQUIRED IF THE PRODUCT HAS
CHANGED OWNERSHIP.
6.
Cancellation
THIS
LIMITED WARRANTY MAY ONLY BE CANCELLED BY THE ORIGINAL
PURCHASER WITHIN THIRTY (30) DAYS OF THE PURCHASE OF THIS
WARRANTY PROVIDED THAT NO CLAIMS HAVE BEEN MADE
UNDER THIS WARRANTY AND THE WARRANTY WAS PURCHASED DIRECTLY
FROM SAGER. A FULL REFUND OF THIS WARRANTY'S PURCHASE PRICE
WILL BE GIVEN TO THE ORIGINAL PURCHASER. AFTER THIRTY (30)
DAYS FROM THE PURCHASE DATE OR IF A CLAIM HAS BEEN MADE UNDER
THE WARRANTY, THE WARRANTY MAY NOT BE CANCELLED.
IF THE
ORIGINAL PURCHASER PURCHASED THIS LIMITED WARRANTY FROM A
SAGER AUTHORIZED RESELLER, SAGER WILL NOT REFUND THIS
WARRANTY'S PURCHASE PRICE. ANY REFUND SHALL BE MADE BY THE
AUTHORIZED RESELLER. THE ORIGINAL PURCHASER MUST CONTACT THE
AUTHORIZED RESELLER WHERE HE/SHE PURCHASED THE PRODUCT ABOUT
ITS CANCELLATION AND REFUND POLICIES.
7. Governing Law
This
warranty policy shall be governed by and construed in
accordance with the laws of the State of California. Any
litigation under this agreement shall be resolved in the trial
courts of Los Angeles County, State of California, which shall
have exclusive jurisdiction on this
matter.
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